Prepare Your Phone for a Seamless Repair
A Quick Checklist to Get Your Device Ready.
We're Here For You!
Our team members will ensure we protect your personal information:
Inform you of potential data or security risks we foresee. While we will take all necessary precautions during repairs, we are unable to guarantee data security or prevent potential data loss.
Offer guidance on methods to protect your data and remove sensitive information.
Only access authorized device applications required for the repair.
How to Prepare Your Device For Repair!
To ensure a smooth and secure repair process, please complete these simple steps before you visit Cellshoppe. Don’t worry, our friendly team can help you with any of these steps in-store!
1
Backup Your Device Data
Learn how to backup data
2
Remove Personal Information
Learn how to remove data
3
Remove All Device Accessories
Learn how to remove data
4
Enable Maintenance Mode Before Repair
Learn how to enable maintenance mode
How to Prepare Your Device For Trade-In!
We recommend that you complete the following steps to make sure your device is ready to be traded-in at a store.
1
Backup Your Device Data
Learn how to backup data
2
Remove All Personal Information
Learn how to remove data
3
Working Hours
Monday-Friday: 11 AM–8 PM
Saturday: 12–7 PM
Sunday: 12–5 PM
View terms and conditions
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
